Refund policy

Every item we sell is perishable and delivered under cold-chain conditions, so products cannot be returned once delivered.

If an item arrives damaged, spoiled, or otherwise below our standard, please contact us within 24 hours of delivery with your order number and photos of the item. After review, we will offer a replacement, store credit, or a refund to your original payment method. Delivery fees are non-refundable.

Approved refunds are processed to the original payment method within 5–10 business days.